Yes. Mitela bags are made using cruelty-free, non-animal materials. We do not use animal leather or fur in our products.

Our bags are produced in small batches with careful attention to detailing. Some elements may be handcrafted, which adds uniqueness to every piece.

We try our best to represent products accurately. However, minor variations in color or texture may occur due to lighting, screen settings, or the handcrafted nature of the bags.

Yes, we ship across India. Delivery timelines may vary depending on your location and courier partner.

Once an order is confirmed, it cannot be modified or cancelled. Please review your order details carefully before checkout.

You can reach us via our official Instagram or WhatsApp for any queries or assistance.